This Privacy Policy explains how Mudi (“we”, “us”) handles personal data when you use our marketing website, contact us, join a waitlist or email capture, or use the Mudi product. It is written for transparency, not as legal advice for your own compliance program.
Who we are
Controller: Mudi. For privacy requests, email hello@mudi.watch.
Data we collect
Depending on how you interact with us, we may process:
- Account and workspace data — name, email, authentication identifiers, organization or product metadata you enter, and similar information needed to run the service.
- Marketing and contact data — email address and optional context you submit through forms, result-page capture, or direct email.
- Usage and device data — pages viewed, referrers, approximate location derived from IP, browser/device type, and diagnostic logs needed to operate and secure the site.
- Billing data — if you purchase a paid plan, payment processors handle card details; we receive limited billing metadata such as plan, status, and invoices.
Why we process data
- Provide the CRA wizard, workspace, and related product features.
- Respond to inquiries and deliver product or service communications you request.
- Improve reliability, security, and product quality.
- Comply with legal obligations and enforce our terms.
- Where required, send optional product updates — you can unsubscribe from marketing messages at any time.
Where GDPR applies, our bases typically include contract performance, legitimate interests in operating a secure B2B service, consent where we ask for it, and legal obligation.
Cookies and analytics
We may use essential cookies required for security and basic site function, and limited analytics to understand aggregate traffic. Where non-essential cookies require consent under applicable law, we will request it before enabling them.
Sharing
We use processors that help us host, authenticate, email, analyze, and bill the service (for example infrastructure, database/auth, email, and payment providers). They process data on our instructions. We do not sell personal data. We may disclose information if required by law or to protect rights, safety, and the integrity of the service.
International transfers
Our providers may process data in the EU, the United States, or other countries. Where required, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards offered by those providers.
Retention
We keep personal data only as long as needed for the purposes above: account data while your account is active and for a reasonable wind-down period afterward; marketing emails until you unsubscribe or we delete the list entry; logs for security and debugging for a limited operational window unless a longer period is required by law.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing or withdraw consent. To exercise these rights, contact hello@mudi.watch. You may also lodge a complaint with your local supervisory authority.
Children
Mudi is built for professional software vendors and is not directed at children. We do not knowingly collect personal data from children.
Changes
We may update this policy as the product or law changes. Material updates will be posted on this page with a revised “Last updated” date.